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Process Manager

Leclerc Biscuits Leclerc Ltée logo 2025-12-15
  • job type icon Full-Time
  • profile Continuous Improvement
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Position Summary

Reporting to the Plant Manager, the Process Improvement Manager executes process improvement projects and supports process leaders in advancing their various projects. He/she also supports operations and ensures that knowledge is recorded to improve the process knowledge of all professions.

**The position is intended to be a succession for operational management positions.

Responsibilities

Coordination of improvement projects
  • Coordinates process improvement projects linked to the plant's strategic plan.
  • Support process leader specialists in project implementation.
  • Facilitates workshops using a DMAIC project management approach.
  • Manages changes brought about by new methods.

Operations support

  • Supports the implementation of new products.
  • Technical expert: Coach operations.
  • Ensures line departures.
  • Participates in various operational meetings.

Knowledge management

  • Manages process knowledge, ensuring its recording, dissemination and use.
  • Administers and uses POKA for instructions and troubleshooting guides.

Requirements

  • Bachelor's degree in food science/engineering, chemical engineering or combined equivalence with relevant experience.
  • Over 5 years' experience in a manufacturing environment.
  • Interest in and ability in management.
  • Relevant experience with various “Lean” approaches.
  • Communicates effectively in 2 languages: French and English (spoken and written).
  • Available to cover different shifts as needed.
  • Available for occasional travel.

Position Summary


Reporting to the Plant Manager, the Process Improvement Manager executes process improvement projects and supports process leaders in advancing their various projects. He/she also supports operations and ensures that knowledge is recorded to improve the process knowledge of all professions.

**The position is intended to be a succession for operational management positions.

Responsibilities


Coordination of improvement projects
 - Coordinates process improvement projects linked to the plant's strategic plan.
 - Support process leader specialists in project implementation.
 - Facilitates workshops using a DMAIC project management approach.
 - Manages changes brought about by new methods.


Operations support
 - Supports the implementation of new products.
 - Technical expert: Coach operations.
 - Ensures line departures.
 - Participates in various operational meetings.


Knowledge management
 - Manages process knowledge, ensuring its recording, dissemination and use.
 - Administers and uses POKA for instructions and troubleshooting guides.

Requirements

 - Bachelor's degree in food science/engineering, chemical engineering or combined equivalence with relevant experience.
 - Over 5 years' experience in a manufacturing environment.
 - Interest in and ability in management.
 - Relevant experience with various “Lean” approaches.
 - Communicates effectively in 2 languages: French and English (spoken and written).
 - Available to cover different shifts as needed.
 - Available for occasional travel.

Hawkesbury, Ontario

HAWKESBURY

Workplace

Our Hawkesbury plant is just five minutes from downtown Hawkesbury and the Ottawa River—two big draws for our employees. The plant produces a variety of products, but it’s known locally for one thing: the delicious smell of chocolate chip cookies that has everyone in a swoon.

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